Privacy Policy

Introduction

SIDDH EXIM (“we”, “us”, “our”) operates the website https://velvet.us (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Site.

1. Information We Collect

a. Personal Information

When you place an order, register an account, or contact us, we may collect the following:

• • • Name
    • Email address
    • Shipping and billing addresses
    • Phone number
    • Payment details (via secure third-party processors)

b. Automatic Data Collection

• • • When you browse our Site, we may automatically collect:

      • IP address
      • Device type and browser
      • Pages viewed and time spent
      • Cookies and usage data

2. How Information Is Used

We use the information we collect to:

• • • • Fulfill orders and deliver products
      • Process payments securely
      • Send confirmations and customer support messages
      • Personalize your shopping experience
      • Conduct analytics to improve our services
      • Send promotional messages (only with your consent)

3. Sharing of Information

We do not sell your personal information. We may share your data with:

• • • • Service providers (e.g., payment processors, shipping partners)
      • Legal authorities if required by law
      • Affiliates or successors in case of a business transfer

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze site traffic
• Offer targeted advertising (with consent)

You can manage cookies through your browser settings.

5. User Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

• • • Access and correct your personal data
    • Request deletion of your data
    • Opt out of marketing emails
    • Restrict certain data uses

To exercise these rights, contact us at: info@velvet.us.

6. Data Security

We take appropriate security measures (SSL encryption, limited access, secure hosting) to protect your personal data.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes described, including legal and accounting obligations.

8. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated “Effective Date.”

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

SIDDH EXIM
Email: info@velvet.us
Website: https://velvet.us